Item 9

I have set up a meebo accountand it is now on my blog sidebar.

Instant messaging is great if you are just sitting at your computer
with your blog or meebo account on, but it is not for me. I still like a phone call.

IM Reference would be great, especially if it could be open 24 hours. Patrons could get there answers right when they need them. But instant messaging for library reference will only work if you have someone answering the call.